At Race Blaze, we don’t just sell gear; we deliver confidence. If your racing jacket or accessory doesn’t give you that "perfect lap" feeling, we’ve got you covered with a smooth and transparent return process.
1. The 14-Day Cooling-Off Period
In compliance with European consumer laws, we offer a 14-day return window. You have 14 days from the date of delivery to request a return.
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Condition: Items must be in their original "track-ready" condition—unworn, unwashed, with all tags attached and in the original packaging.
2. How to Start Your Return
To initiate a return, simply follow these steps:
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Email Us: Reach out to Zrngfr@gmail.com with your order number.
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Ship It Back: Once approved, send your item to our Milan-based headquarters:
Race Blaze Logistics Via Michele da Zerbo, 01, 27100 Pavia, Milan, Italy.
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Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged.
3. Damages & Defective Gear
If your order arrives damaged or you receive the wrong item, contact us immediately. We will prioritize your case and cover all costs to send you a replacement or issue a full refund. Quality control is our top priority!
4. Fast & Fair Refunds
Once your return is received and inspected:
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We will notify you of the approval or rejection of your refund.
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Approved refunds are processed within 7-10 business days directly to your original payment method.
5. Exchanges
The fastest way to get a different size or style is to return the item you have and place a new order. This ensures your new gear gets to you at racing speed!