FAQs

Frequently Asked Questions

📦 Shipping & Delivery

Where do you ship from?

All Race Blaze orders are shipped from Pakistan via DHL or UPS.

How long does delivery take?

Orders are processed within 3–5 business days. Delivery takes 8–10 business days worldwide after dispatch.

How do I track my order?

You'll receive a DHL/UPS tracking number by email once your order is dispatched.

💰 Customs Fees & Import Taxes

Will I have to pay customs duties or import taxes?

Yes — customs duties, import taxes, and VAT may apply to all orders, including those delivered within the EU and Italy. These charges are set by your country's customs authority and are the responsibility of the buyer. Race Blaze has no control over these fees.

How much are customs fees?

Fees vary by country and order value. We recommend checking with your local customs authority before ordering.

👕 Products & Sizing

Are your products made to order?

Yes, most of our products are made-to-order. This means production begins after your order is placed.

Where can I find the size chart?

Each product page includes a size chart. Our jackets follow a European Slim-Fit, so please check the chart before ordering.

💳 Payments & Security

What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, Amex) and other secure Shopify payment methods.

Is your store safe?

Yes, our store uses an SSL certificate so all your information is 100% encrypted and secure.

🔄 Returns & Support

Can I return my order?

Yes, within 14 days of delivery. Please see our full Return & Refund Policy for details. Made-to-order items can only be returned if damaged or defective.

How do I contact you?

Email us at info@racingblaze.com and we'll get back to you as soon as possible.